F.A.Q

Frequently Asked Questns: Expert Advice at Your Fingertips

We've compiled answers to the most common questions we receive about our scaffolding and waterproofing products. Can't find what you're looking for?

Our technical support team is always ready to provide personalized assistance. Contact Us Today!

Q1: What kind of company is Bestcon Group?
A1: Bestcon Group is a global provider and solutions partner for high-performance construction materials, specializing in scaffolding systems and building

 waterproofing. We manage a robust supply chain and offer technical expertise to support projects worldwide.

Q2: Do you offer technical support and product recommendations?
A2: Absolutely. Our team includes product experts and engineers who can provide guidance on selecting the right materials for your specific project requirements, 

ensuring safety, compliance, and cost-effectiveness.

Q3: How do I choose between Cuplock, Ringlock, and Frame Scaffolding?
A3: The choice depends on your project's load requirements, desired erection speed, and complexity. Cuplock is excellent for heavy-duty and high-altitude projects. 

Ringlock offers great versatility for complex structures. Frame is the most economical and quick-to-assemble for low-to-medium height projects. Our team can help you decide.

Q4: Can I mix your components with my existing scaffolding equipment?
A4 : We generally recommend using a complete system for guaranteed safety and compatibility. However, we do offer adapter sets for integrating with other major systems. 

Please consult with our technicians first.

Q5: How do I determine the right waterproofing product for my project?
A5: The selection depends on where you want to use it and your project detailed situation .Please consult with our technicians first. with your projects details .

Q6: What is your typical lead time for orders?
A6: Lead times vary based on the product, quantity, and final destination. We maintain strategic stock of popular items for faster dispatch. Please 

contact our sales team for a specific timeline based on your needs.

Q7: Do you provide documentation for customs clearance?
A7: Yes, we handle all aspects of international shipping and provide all necessary documentation, including commercial invoices, packing lists, 

and certificates of origin, to ensure a smooth customs process.


Still have a question? We're here to help.Our experts are ready to provide you with the specific answers you need.
Email Our Technical Team or Request a Quote!